Reference

What Our Privacy Policy Covers

Your mobile number, the bKash, Nagad and Rocket payment lines on your account, and the games you open in the lobby all sit in one record, and this page says what we collect, why we hold it and how to get it changed.

bKash, Nagad, Rocket payment linesCookie controls in your browserCopy and correction requestsTicket reference on every message

See The Lobby Read FAQ

How bdtbet Handles Account and Wallet Records

bdtbet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account holds three kinds of records: what you type when you open it (mobile number, name, date of birth), the payment lines created when you send money through bKash, Nagad, Rocket, Upay or a bank transfer, and an activity log of the games you open

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in the lobby. We keep them for a plain reason. The balance you see has to match the money that actually moved, a withdrawal has to trace back to the account that funded it, and support has to answer a question about one specific deposit without
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making you repeat yourself. Selling that data is not part of our business. A payout check means the payment partner on the other end sees a reference number and an amount; that is the whole of what leaves our systems during a transfer. Game studios get
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gameplay events with your wallet identity stripped out, which is why a Pragmatic Play or Evolution table never asks for your bKash number. Rules around personal data differ between Bangladesh and the country you may be in when you log in, and they change. Read this
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page as a description of how we handle records rather than a fixed legal outcome, because some features, and the way we respond to a request, depend on your local law and eligible regions. Where the law where you live asks for something different, that local
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requirement takes precedence. If one point matters to your decision, message us before you open an account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ASK THE DESK

Where to Send a Privacy Question

Privacy questions reach a real desk, not a form that disappears into nothing. Once you are logged in, the help tab carries a Privacy request that attaches your account number to the message, so whoever picks it up already sees the wallet you use and your last few transfers. From outside the account, email works just as well: put Privacy Request in the subject line and the mobile number you registered with in the body. Either route hands you a ticket reference you can quote when you follow up.

Help tab inside your account Log in, open the help tab and pick Privacy, then paste your ticket reference. The agent can already see your wallet history and your last bKash, Nagad or Rocket transfer, so nothing gets re-explained.

Email the privacy desk Write to the address shown on our contact page with the subject line Privacy Request. Include the mobile number on the account and say plainly what you want changed, removed or sent to you.

Data request from the wallet Your account page has a data request button. Use it to pull a copy of your profile and transfer history, or to flag a record you believe is wrong; the request goes to the team that handles it.

SECURITY AND RECORDS

Cookies, Security and Record Keeping

Cookies do most of the quiet work here. One keeps you signed in between pages, others remember your language and which payment chip you picked last, and the analytics set shows us which screens people close too early. Clear or block any of them in your browser settings and the account still works, though you will log in again each visit. Alongside that, your number is verified by OTP before a withdrawal is queued, and closed-account records are trimmed back to what accounting and dispute rules require us to hold.

Cookies and local storage

A session cookie holds your login, a preference cookie holds your language and last payment method, and analytics cookies show where a page loses people. Every one of them clears from your browser settings.

Account security

We verify your mobile number with an OTP each time a withdrawal is queued, and a new device asks for the same code before it sees the wallet. Changing your password drops every older session.

How long payment lines stay

Deposit and withdrawal lines remain on file while your account is open and for the period accounting and dispute rules require afterwards. Profile fields you no longer need, such as an old address, can go sooner.

Requests and corrections

Ask for a copy of your profile and transfer history from the account page, or email the desk if you would rather not log in. We correct what we can verify and say plainly when a record has to stay.

The Privacy Questions We Hear Most

These are the questions that land in our inbox most often, answered without the legal padding. If yours is not among them, send it through the help tab with your account number attached, because a specific question about one deposit or one record gets a specific answer faster than a broad one. Everything below describes how we work today, and where your local law sets a different requirement, that requirement decides.

Your mobile number, name and date of birth, the payment lines from bKash, Nagad, Rocket, Upay or bank transfer, and a log of the games you open. Nothing beyond what the account needs to run.

No. Studios such as Pragmatic Play and Evolution receive gameplay events only: the round, the stake and the result. Your mobile number and payment history stay with us and the partner processing the transfer.

Yes. Use the data request button on your account page and we assemble your profile and transfer history into a file you can download. Email the desk instead if you cannot log in.

The login closes and the profile fields we no longer need are removed. Payment lines stay for the period accounting and dispute rules require, then they go. Ask us to confirm the timing in writing.

Only the payment partner that processes the transfer and the staff checking it. They see a reference number and an amount, not your game history, and that data is never sold on.

Yes. A revised version appears on this page with a new date in the header, and anything affecting how your data is used is also flagged inside your account the next time you log in.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoRoulette SpeedBoost

What Our Privacy Policy Covers

Where to Send a Privacy Question

Cookies, Security and Record Keeping

Cookies and local storage

Account security

How long payment lines stay

Requests and corrections

The Privacy Questions We Hear Most

01 What details do you keep when I open an account?

02 Do the game studios see my wallet details?

03 Can I get a copy of my account data?

04 What happens to my records if I close the account?

05 Who else sees my bKash, Nagad or Rocket payments?

06 Will you tell me if this policy changes?

Privacy Policy

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